Unlock 360-degree customer views with AI-driven insights.
Industry-specific. Contextual. Intelligent.
At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.
Whether it’s running a marathon or helping businesses thrive in applying new technology innovations at scale, we understand what it takes to keep pushing the limits of what’s possible.
We are a digital transformation and technology partner of choice for industry-leading organizations worldwide.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
At TCS, we help enterprises grow through innovative solutions globally. Adapt and thrive with us.
TCS Customer Intelligence & Insights™
Industry-specific. Contextual. Intelligent.
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Attract customers and build loyalty
With the profusion of data from multiple sources, many brands struggle to achieve the single 360-degree customer view necessary to deliver personalized services, products, and experiences at the right time through the appropriate channels.
TCS Customer Intelligence & Insights™, an AI-driven customer analytics and real-time CDP solution, allows you to leverage data for actionable insights. It empowers your organization to provide personalized experiences that build customer loyalty and enhance lifetime value.
AI/ML-powered analytics for personalized recommendations
Faster time-to-value with pre-built, industry-specific solutions
Improved omnichannel customer experiences and engagement
Increased loyalty, customer lifetime value (CLV) and wallet share
TCS Customer Intelligence & Insights helps banks gain insights from existing core banking data to improve customer experience and retention, and reduce loan defaults in retail-consumer, small to mid-size business (SMB), commercial, and corporate banking.
TCS Customer Intelligence & Insights delivers AI-driven next best actions for enhanced policy and claims engagement, accelerates digital transformation, improves customer experiences, and increases customer lifetime value.
TCS Customer Intelligence & Insights is extensible, AI/ML-enabled customer analytics software with pre-built use cases for retailers to deliver hyper-personalized customer experiences, grow customer value, and achieve loyalty as an outcome.
TCS Customer Intelligence & Insights helps states detect and prevent unemployment insurance fraud while expediting authentic claims for those in need of assistance. TCS Customer Intelligence & Insights delivers out-of-the-box use cases for unemployment insurance fraud prevention, claimant profiling, and more for faster time to value.
Swipe LeftSwipe RightTCS Customer Intelligence & Insights represents one way for many institutions to quickly gain analytics acumen and see quick and real business results from a sophisticated offering.
JERRY SILVA
Program Vice President, IDC Financial Insights