Who we are
Diversity, Equity, and Inclusion
Diversity, Equity, and Inclusion at TCS
Highlights
- The bedrock of our success in Europe lies not just in strategies and statistics but in the collective belief in shaping greater futures across Europe – for our employees, clients, partners, and stakeholders.
- Part of this success is down to building a skills-based organisation that values talent and potential over job experience and degrees.
- This approach benefits the company and the employee – bringing in efficiencies and making workers feel valued and rewarded
On this page
The power of conviction
In a transformative era where technology has wielded its influence with unprecedented vigour, the past years are a testament to the profound shifts in the business landscape.
The launch of ChatGPT has not only exposed the public to the multifaceted implications of AI but has also ignited substantial debates, stirring the collective imagination.
This technological stride has not merely been about provoking discussions; it is a gateway unlocking new possibilities and opportunities eagerly embraced by individuals and businesses alike.
At TCS, we recognize that in the dynamic tapestry of business, a solid foundation is the fertile soil from which extraordinary ventures germinate. This conviction is deeply embedded in our organisational culture, influencing every decision we make. Our commitment extends beyond the boardrooms to the idea that, with the right vision and execution, we can be architects of positive change in our industry, society, and the global sphere. The bedrock of our success in Europe lies not just in strategies and statistics but in the collective belief in shaping greater futures across Europe – for our employees, clients, partners, and stakeholders.
Driving positive change
At TCS, ideas that matter hold the potential to drive transformative change.
Innovation begins with a spark of creativity and a willingness to disrupt the status quo. We actively encourage employees to share their ideas, irrespective of their role or hierarchy. This openness fosters a culture of inclusion and diversity, enabling the best ideas to surface and flourish.
TCS invests in continuous learning and development programmes to nurture a workforce that is skilled and equipped to turn ideas into reality. We understand that impactful ideas are not only generated within our organisation but can also be found through collaboration with external partners, startups, and academia. TCS actively seeks out such partnerships to foster an ecosystem of innovation across Europe, where collective efforts amplify the potential for positive change.
As digital technologies continue to revolutionise and challenge entrenched industries, fresh opportunities for innovation are constantly arising at the rapidly converging intersections of business sectors. In a resilient innovation ecosystem, such opportunities offer companies the means to tackle distinct customer challenges.
To identify such prospects, TCS initiated its Co-Innovation Network™ (COIN™) in 2006. TCS COIN™ unites a cadre of experts spanning startups, research, academia, and corporate spheres to engage in collaborative innovation endeavours aimed at addressing the unique needs of TCS’ Fortune 1,000 customers.
TCS is a hub of innovation where collaboration thrives, coming best into sight in TCS Pace. It is a unifying brand that brings together the best of TCS’ innovation capabilities to build accelerated and meaningful business outcomes.
TCS Pace Ports are physical-digital global innovation hubs that deliver fast outcomes in an agile mode, co-creating with customers and collaborating with an ecosystem of start-ups and academia. The Pace Ports find a presence at strategic locations across the globe.
Prioritise and collaborate
Believing in the responsibility to act as a good corporate citizen, TCS strongly emphasises sustainability and community engagement.
We integrate sustainable practices into our operations, prioritise environmentally friendly initiatives, and support causes that align with our values, ensuring a positive impact on our communities.
By fostering collaborative partnerships, we seek to address societal challenges, contribute to economic development, and improve the overall well-being of communities.
In Europe, TCS is working with its partners to help achieve the 2030 targets of the European Digital Decade. TCS programmes directly address Europe’s education and skills gap by engaging students who might not ordinarily look to the tech sector for a career. It is one of the goals of ‘Go Innovate Together’ — or goIT — TCS’ digital innovation and career readiness programme.
Active in 42 countries, the courses take 69% of their participants from marginalised or high-need communities and show them that they can access a career in STEM (Science, Technology, Engineering and Maths) with a wide range of skills. What makes goIT unique is that we can offer real industry expertise into the curriculum. Often, our TCS associates or our clients will participate in the programme.
In Europe, TCS is working with its partners to help achieve the 2030 targets of the European Digital Decade. TCS programmes directly address Europe’s education and skills gap by engaging students who might not ordinarily look to the tech sector for a career. It is one of the goals of ‘go Innovate Together’ — or goIT — TCS’ digital innovation and career readiness programme.
Nurturing an engaged workforce
TCS recognises that building a greater future requires a diverse, skilled, engaged, and committed workforce.
We actively engage in ‘persona-based learning’, where every employee can develop new skills based on their role and aspiration. In 2023, TCS Europe employees completed more than 11,000 hours of training, developing competencies across all technologies, with a special focus on Artificial Intelligence.
We are also particularly proud of the fact that 125,000 mid- and senior-level TCS employees have been with the company for ten years. In Europe, of around 17,000 employees, more than 5,000 have reached that decade mark.
These long-standing TCSers have been central to our success as we have grown in recent years. They have helped us onboard fresh talent by imparting their vital contextual knowledge and customer-centric approach. In FY24, TCS Europe hired over 1,000 associates, boasting a diverse workforce of 142 nationalities. Women make up more than 32% of the local hires – an achievement attributed to TCS’ outstanding internal leadership programme for women, highlighted in the “Diversity, Equity, and Inclusion Lighthouses 2023” report by the World Economic Forum.
Through our unwavering commitment to re- and upskilling talent at TCS, we have consistently achieved and maintained high levels of customer satisfaction, a reputation we have proudly upheld for over a decade across Europe in the Whitelane Customer Satisfaction Survey.
As we proudly mark our 12th consecutive year as a Top Employer in Europe, this accolade serves as a powerful affirmation of our deep commitment to investing in our people.
This recognition encourages our belief that our employees are at the heart of our success. Over the last three years, TCS has welcomed over 10,000 associates in Europe, a testament to our dedication to nurturing talent. This commitment extends to the next generation through initiatives like our TCS Pace internships and the Grow@TCS trainee programme, where experienced employees inspire and guide new joiners.
We see this certification as more than an acknowledgement; it reflects our unwavering dedication and the positive impact TCS has had on its employees, businesses, and the communities we operate in. This milestone fuels our determination to continue fostering an environment that empowers our workforce, ensuring our employees and customers share in the multitude of benefits resulting from this collective effort.
