2025 CEO's New Year Message

As we get underway in 2025, I would like to extend my best wishes for the New Year.

2024, a year marked by strong and steady execution

2024 was a memorable year for TCS Japan in many ways.
We successfully completed 10 years as a joint venture between Mitsubishi Corporation and TCS. Our journey started with some 2,000 members each in Japan and abroad, steadily growing to more than 10,000 professionals as our engagements with customers have grown and evolved.

It goes without saying that these milestones have been reached thanks to the support and deep trust placed in us by our valued customers and partners. I wish to extend my heartfelt appreciation to all for your continued support and patronage.

Sadly, in October, we received the solemn news of the passing of Mr. Ratan Tata, Chairman Emeritus of the Tata Group, who was pivotal in the founding of TCS Japan. With the utmost respect, we carry on his legacy and beliefs with renewed determination.

As we move forward, with the mid-term goal of $1 billion in revenues by the end of March 2026, we are placing the highest priority on soundly building the foundations for flawless execution. Last year, we launched several dedicated customer Offshore Development Centers (ODCs) within our Japan-centric Delivery Centers (JDC) in India, which act as extended development and operation bases for companies in Japan. In addition, we are strengthening our consulting organization in Japan to ensure we provide distinctly apt solutions to address customers’ business challenges. Further, we have consolidated AI-related expertise and talent into a dedicated AI CoE (Center of Excellence) organization, and launched the TCS AI Studio facilities within our Azabudai Office as a collaboratives space to formulate strategies and prototype together with customers.

Perpetually adaptive enterprise – optimizing investments for the present and future

To win in an environment of perpetual change, enterprises need to become ‘Perpetually Adaptive’, paving the way for long-term growth and a sustainable future.

Needless to say, the realization of DX is critical for businesses’ growth and transformation. However, we often see DX stagnation due to the talent and capital necessary for this being locked up in the operation and maintenance of existing IT systems. This is especially prevalent for companies that operate globally, where governance is required at large scale. So, how do we address these challenges?

The answer is to simplify, standardize, and automate business processes and IT operations & maintenance on a global basis, ensuring appropriate management of talent allocation and costs, and thus securing the necessary resources for driving DX aspirations. This also has the significance of redesigning or re-architecting the foundations of operations and IT to make them digital-ready. The crux of the issue is that initiatives must be focused on transforming the business, not simply transforming the IT landscape.

At TCS we believe that ‘growth and transformation’ and ‘efficiency and cost optimization’ are two critical drivers necessary for companies’ success. In order to promote the adoption of AI and cloud technologies, and establish data foundations, which are all integral components in driving growth and transformation initiatives, we believe the rationalization and optimization of existing processes and IT operations is a surefire approach to expedite the overall transformation journey. We support such efforts with our unique standardization methods, and digital managed services which can be scaled through offshore resources. Our consulting team combines these services and technologies from a vendor-neutral standpoint, providing solutions to meet the business needs at hand. This is enabled through our ‘hybrid delivery model’ which is the foundation of our services and our greatest strength. It is a unique structure in which on-site professionals with a deep understanding of Japan's unique business and IT environment, collaborate with teams of offshore professionals, drawing on the wealth of knowledge that TCS has cultivated globally. Brought together, this is the manifestation of what we articulate in our vision, to be our customers’ gateway to globalization, and a catalyst for their technology-led business innovation.

In 2025, we will continue to support the realization of customers' transformation endeavors in all facets.

Customer success is the cornerstone of TCS – further contributing by strengthening our talent and capabilities

In April 2025, some 300 new graduates will join TCS Japan and further strengthen our team. Throughout the year, select young associates will participate in Gurukul, an on-the-job training program in which participating associates engage in projects for six months form JDC locations in India. By deepening both their technological understanding and experience of frontline development in India, our young Japan members will acquire global project-management skills that enable them to bring value to customers using the best of TCS’ global and local capabilities.

In addition, we are planning to renew our West Japan Regional Office this spring, with the aim of deepening dialogue with customers. We hope to create many opportunities for customers in the West Japan region to experience and better understand the value that TCS brings, and humbly look forward to meeting you at the new office.

In closing I would reemphasize my belief that the success of our customers is the foundation and cornerstone on which TCS Japan builds its business. Without it, we would not exist. Backed by best-in-class solutions and technologies, consulting capabilities, flawless execution, and strong collaboration with our customers and their IT subsidiaries, we are committed to supporting the growth and transformation of our valued customers in Japan.

I look forward to working with you in 2025.

Satish Thiagarajan
President & CEO, Representative Director