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Industry
Communications, Media and Information Services
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Connect. Curate. Comprehend: Unlocking Value Beyond Boundaries
TCS helps businesses unlock value by enhancing digital experiences with AI and cloud technologies, driving sustainability and seamless connectivity. Learn how.
Related Insights
With BT Sport merging with WBD to become TNT Sports, know how TCS helped the company’s migration of its business and IT processes across the newly formed entity.
Customer Testimonial
26 Sep 2024
Built on the Google cloud ecosystem, TCS CX Transformer helps telcos enhance customer service and transform CX across all the touchpoints of their journey.
Solution
09 Apr 2024
Explore how TCS’ solution helped Vodafone Portugal modernize its marketing systems with a customer-focused infrastructure, significantly improving the CX.
Case Studies
09 Oct 2024
Solution
Artificial Intelligence
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Shape the future with human-first AI
AI, along with human creativity and strategic thinking, can redefine business. See how you can harness the power of AI to achieve scalable, sustainable success.
Related Insights
Learn how TCS used its ESG Integration Solution to help CGS automate corporate governance assessments, setting new standards for a smart and sustainable nation.
Case Studies
20 Dec 2024
Join us at NRF 2025 to explore our innovative solutions that support business transformation and learn how to drive your company’s AI-powered retail strategy.
Events
18 Dec 2024
Learn how generative AI can revolutionize Sales & Marketing to boost customer engagement, sales, and long-term loyalty that drives sustainable revenue growth.
White Paper
27 Sep 2024
Integrating generative AI (GenAI) models into telecom business processes is a complex undertaking.
As communications service providers (CSPs) move from proof-of-concept projects to live deployments, it is becoming clear that constructing the right language model is the key to success.
From our experience of working with leading enterprises across industries in implementing GenAI use cases at scale, we have developed a robust framework for adopting GenAI successfully.
In this joint report, we look at the typical processes that CSPs are adopting to set up large language models, and how they intend to maintain them.
Read about:
- What is GenAI large language model (LLM)?
- Setting up telecom LLMs
- Maintenance of LLMs
- Evolving standards for AI
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