INDUSTRY
Retail
Omnichannel CX and Intelligent Innovation – The Future of Retail
Highlights
- Leading UK-based retailer Sainsbury’s used legacy SharePoint platform for workflows and wanted a modern solution to replace it.
- TCS’ solution, implemented using agile scrum methodology in alignment with the Azure devops tool, helped the client track and maximize an individual’s productivity.
- We helped remove over 7,000 obsolete workflows while ensuring business continuity with minimal impact on productivity.
In this article
Overview: Working on workflows
Sainsbury’s, a leading UK-based retailer, wanted to strengthen its business by enhancing the technology landscape.
One of the critical aspects that needed attention were the workflows housed in SharePoint. Sainsbury’s wanted a modern solution to manage the workflows.
The challenge: Legacy platform
Sainsbury’s wanted to retire the technology based on the legacy SharePoint platform.
However, retiring it would mean turning off workflows in use, including financial approval processes and other key business functionalities. With more than 8,000 workflows to transform, Sainsbury’s needed the right project planning to track their complexities. Furthermore, the transformative solution also needed to align with the cloud-based Office 365 integrated solution with a no-code or less-code approach.
The solution: Power Automate
TCS helped Sainsbury’s transform its legacy workflows built on the SharePoint 2010 technology.
TCS undertook a discovery exercise to conduct an in-depth analysis of the existing workflows of the business and helped deprioritize and transform those not supported by its solution designed using Power Automate.
The solution was delivered using an agile and scrum methodology in alignment with the Azure devops tool, which helped the client track and maximize an individual’s productivity.
The benefits: M odern workflow system
TCS helped Sainsbury’s modernize the workflow system.
We helped remove over 7,000 obsolete workflows while ensuring business continuity with minimal impact on productivity. Power Automate best practices allowed end-user to self-create and innovate.
This was a seamless transition which is exactly what you need from a key IT partner
Statistics
What Made it happen
TCS’ omnichannel retail commerce platform revolutionizes the way customers shop and helps retailers ensure frictionless and customer-centric experiences.
With TCS Optumera™ Self-learning Supply Chain, retailers can adapt their supply chains to changing conditions in a sustainable and resilient way. Learn more.
