TCS Algo Retail™: Lead the next frontier
Automated. Intelligent. Autonomous.
Industry
Retail
Omnichannel CX and Intelligent Innovation – The Future of Retail
Highlights
- We partner with over 400 global retailers, driving their growth and transformation journeys. We are helping them achieve their goals by being data-led and leveraging new-age technologies with TCS Algo Retail.
- TCS Algo Retail unlocks exponential business value by harnessing our deep industry expertise, unique business outcome-driven engagement model, investments in AI-powered products and platforms, AI talent, innovation hubs, and partnership ecosystems.
- With deep experience in working with retailers of all sizes, across multiple sectors and markets, we provide you with practical, actionable advice tailored to your organizational vision and priorities.
On this page
Abstract
Retail is shifting at a pace that is faster than ever before, and this requires businesses to adopt new strategies, models, and ways of working.
The retail trajectory is constantly shaped by evolving customer behaviors and expectations, newer business models, expanding partner ecosystems, and macro-economic changes. Executing strategic decisions in today’s complex omnichannel retail landscape to increase customer lifetime value requires retailers to factor in a wide array of variables in real time, beyond the realm of human endeavor, to ensure accuracy.
Further, businesses are under pressure to adapt to business models that will allow them to be a part of digital ecosystems where several companies across industries collaborate to deliver on the customer promise. They need to focus on their core value propositions while creating an infrastructural and operational framework that facilitates collaboration, control over operational costs, and the ability to sustain in a competitive environment.
Overview
Thriving in a complex retail landscape is about harnessing the power of data to maximize outcomes.
TCS Algo Retail is our patented approach for transforming organizations into resilient, adaptable, nimble, algorithmic enterprises by seamlessly orchestrating data and algorithms across the retail value chain, and reimagining processes with automation and intelligence. The real value is derived when these capabilities are combined with new-age technologies like artificial intelligence (AI), generative AI, internet of things (IoT), blockchain, and other emerging technologies to amplify and augment human ingenuity.
We are helping global retailers leapfrog their growth and transformation journeys with TCS Algo Retail by harnessing our deep industry expertise and unique business outcome-driven engagement model. Our investments in products and platforms, AI talent, innovation hubs, and partnership ecosystems accelerate time to market for our clients.
Realizing TCS Algo Retail
Our Solution
We are enabling retailers worldwide to accelerate their AI initiatives through our award-winning products and platforms.
Our portfolio of AI-powered platforms and offerings include:
- TCS OmniStore™: An AI-powered, unified composable commerce platform that helps retailers drive a seamless and personalized customer experience across touchpoints.
- TCS Optumera™: An AI-powered strategic intelligence platform that enables retailers to make optimized merchandising decisions across the value chain.
- TCS Cognitive Supply Chain Consulting: A business consulting service enabled by a suite of AI-powered solutions for transforming three core dimensions of supply chains—design, optimization, and smart operations.
- TCS Digital and Commercial Experience Consulting: A business consulting service enabled by a suite of AI-powered solutions for reimagining digital CX, scaling ecommerce, and enabling agile business processes with digitalization, AI, and hyper automation.
- TCS Future Stores Consulting: A business consulting service enabled by a suite of AI-powered store optimization solutions for transforming traditional stores into lean, intelligent, and automated stores of the future.
- TCS Future Fashion and Sustainability Consulting: A business consulting service enabled by a suite of AI-powered offerings and accelerators for reimagining the fashion value chain—from design to selling, including circularity.
Benefits
Leading retailers worldwide are unlocking exponential value across the value chain with TCS Algo Retail.
TCS Algo Retail is enabling exponential growth through faster time to market, improved sales and margins, higher customer lifetime value (CLV), and lower operational costs for our customers. It drives profitability and cashflow by focusing on three key areas that will shape the future of retail:
Benefits of TCS Algo Retail
The TCS advantage
TCS partners with over 100 global retailers, driving their growth and digital transformation journeys.
We are helping retailers become machine-first businesses with:
Future-ready business models: TCS is ushering in the future of retail by enabling retailers to transform customer experience and drive growth by building differentiated capabilities through a business-centric, product-based operating model; enterprise-wide adoption of agile; technology transformation through a machine-first approach and cloud-first modernized platforms; and building ecosystems and new models.
Business-value focused and technology-powered transformations: Knowing where and how to intercept the value chain with technological interventions is key to realizing business outcomes from transformation. Our approach begins with building a strategic realization road map aligned with organizational vision and priorities. Through a structured scan of the landscape and design-thinking workshops with business teams, we identify use cases for automated, intelligent, and autonomous operations. Our curated library of AI algorithms and containers enable catalytic acceleration of transformation without adversely impacting the existing landscape and investments.
Strategic partnerships: Our strategic investments in TCS Pace™, curated TCS Co-Innovation Network™ (TCS COIN™) of startups, academic partnerships with leading universities, our AI talent pool, and strategic alliances with Microsoft, Google, and leading tech vendors, are helping global retailers transform into automated, intelligent, and autonomous enterprises.
