Unlock 360-degree customer views with AI-driven insights.
Industry-specific. Contextual. Intelligent.
TCS Customer Intelligence & Insights™
Attract customers and build loyalty
With the profusion of data from multiple sources, many brands struggle to achieve the single 360-degree customer view necessary to deliver personalized services, products, and experiences at the right time through the appropriate channels.
TCS Customer Intelligence & Insights™, an AI-driven customer analytics and real-time CDP solution, allows you to leverage data for actionable insights. It empowers your organization to provide personalized experiences that build customer loyalty and enhance lifetime value.
Highlights
- AI/ML-powered analytics for personalized recommendations
- Faster time-to-value with pre-built, industry-specific solutions
- Improved omnichannel customer experiences and engagement
- Increased loyalty, customer lifetime value (CLV) and wallet share
Highlights
AI/ML-powered analytics for personalized recommendations
Faster time-to-value with pre-built, industry-specific solutions
Improved omnichannel customer experiences and engagement
Increased loyalty, customer lifetime value (CLV) and wallet share
our solutions
TCS Customer Intelligence & Insights helps banks gain insights from existing core banking data to improve customer experience and retention, and reduce loan defaults in retail-consumer, small to mid-size business (SMB), commercial, and corporate banking.
TCS Customer Intelligence & Insights delivers AI-driven next best actions for enhanced policy and claims engagement, accelerates digital transformation, improves customer experiences, and increases customer lifetime value.
TCS Customer Intelligence & Insights is extensible, AI/ML-enabled customer analytics software with pre-built use cases for retailers to deliver hyper-personalized customer experiences, grow customer value, and achieve loyalty as an outcome.
TCS Customer Intelligence & Insights helps states detect and prevent unemployment insurance fraud while expediting authentic claims for those in need of assistance. TCS Customer Intelligence & Insights delivers out-of-the-box use cases for unemployment insurance fraud prevention, claimant profiling, and more for faster time to value.
TCS Customer Intelligence & Insights represents one way for many institutions to quickly gain analytics acumen and see quick and real business results from a sophisticated offering.
