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The traditional approach to managing product catalog has often been a bottleneck.
Historically, enterprises have relied on complex monolithic catalog systems that require extensive IT support and manual intervention. These legacy systems are not only cumbersome and time-consuming to manage but also lack the flexibility and agility needed to respond swiftly to market dynamics and customer demands.
Adding to this complexity is the challenge of rationalizing product portfolio. Redundant offerings drain resources, and disconnected systems obscure critical insights into revenue realization, making it difficult to optimize or retire products.
A unified catalog addresses these challenges by offering a centralized place that enables businesses to streamline operations, rationalize portfolios, and make data-driven decisions that maximize revenue.
TCS HOBS Unified Catalog is designed to revolutionize the product lifecycle management (PLM) process.
It optimizes the ideate-to-retire cycle, empowering enterprises with faster product launches and enhanced agility. By leveraging advanced analytics and data-driven insights, TCS HOBS enables enterprises to deliver tailored offerings that resonate with individual customer preferences.
TCS HOBS Unified Catalog is designed to revolutionize product lifecycle management (PLM). It is a business-centric, single source of truth for all products and services.
The key capabilities include:
Product/Service catalog management: Enables enterprises to maintain a comprehensive repository of various service lines, and line of business (LOB).
Service template management: Allows upstream systems to dynamically render data using standardized templates.
Product release management: Enables systematic and regulated process of implementing updates or modifications to a product or service catalog.
Product lifecycle management: Manages entire product lifecycle from inception to retirement, with integrated workflows for approval process.
Product performance analysis: Helps telcos rationalize their product portfolio by identifying high-performing products, retiring redundant ones, and recommending bundled offerings.
Channel APIs: Facilitates seamless integration and data exchange across various customer touchpoints.
Product federation: It refers to the use of multiple mechanisms to support the distribution of product and service data to various downstream systems. This approach ensures seamless data synchronization across an enterprise, enabling efficient operations, and enhancing overall customer experience.
Reports: Out-of-the-box (OOB) reports facilitated by partner reporting tool enables faster decision-making, accurate forecasting, and helps drive better business outcomes.
The integrated offering brings forth the following business benefits for organizations.