- OverviewPress tab for submenu items
TCS is here to make a difference through technology.
Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.
-
Industries
-
Services
-
Products and Platforms
-
Research & Innovation
Overview
Industries
expand here
Services
expand here
Products and Platforms
expand here
Research & Innovation
expand here
- OverviewPress tab for submenu items
We’re in it for good, driving positive change for the benefit of all.
Our expert, committed team put our shared beliefs into action – every day. Together, we combine innovation and collective knowledge to create the extraordinary.
-
About Us
- OverviewPress tab for submenu items
Extraordinary expertise leads to remarkable results.
We share news, insights, analysis and research – tailored to your unique interests – to help you deepen your knowledge and impact.
-
Customer Stories
-
Perspectives
-
Global studies
-
Topics
- OverviewPress tab for submenu items
Want to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
-
India
-
Americas
-
Asia Pacific
-
Europe and UK
-
Middle East and Africa
Overview
India
expand here
Americas
expand here
Asia Pacific
expand here
Europe and UK
expand here
Middle East and Africa
expand here
- OverviewPress tab for submenu items
Find the latest news about TCS in our Newsroom
Get access to a catalog of the latest news stories from across TCS. Discover our press releases, reports, and company announcements.
-
Press releases
-
News alerts
-
Analyst recognition
Recent recognitions
View all -
Events
Upcoming events
08 Nov 2024 TCS BaNCS at CorpActions 2024, LondonView all29 Oct 2024 TCS at OpenText World 2024 -
Media kit
- OverviewPress tab for submenu items
TCS works hand in hand with world-leading investors.
Tata Consultancy Services LimitedNSE:TCSINR -
Management Commentary
-
Financials
-
News and Events
-
ESG
-
Resources
Overview
Management Commentary
expand here
Financials
expand here
News and Events
expand here
ESG
expand here
Resources
expand here
Top Results
Showing
10
01 - 07
You have these already downloaded
We have sent you a copy of the report to your email again.
Products and Platforms
TCS OmniStore™
This will open an overlay
TCS OmniStore™: A Unified Commerce Platform for Frictionless CX
TCS’ omnichannel retail commerce platform revolutionizes the way customers shop and helps retailers ensure frictionless and customer-centric experiences.
Related Insights
Avec TCS OmniStore™ , Kingfisher Plc a transformé son parcours de commerce unifié et modernisé l'expérience client (CX) avec des fonctionnalités telles que le self-checkout et la sauvegarde du panier.
Customer Testimonial
30 Sep 2024
For maximizing store space ROI, we take a holistic space optimization approach aligned with brand perception and superior customer experience. Learn more.
Solution
30 Dec 2022
TCS’ unified commerce platform helped Croma bring online aspects to stores and take store-specific aspects online, creating a connected customer experience.
Customer Testimonial
01 Aug 2024
What’s on your mind?
We’re here to help! Tell us what you’re looking for and we’ll get you connected to the right people.
Looking for something else?
TCS OmniStore, an AI-powered composable commerce platform, has been recognized as the ‘Most Innovative Product’ at the CX Awards 2023 for effectively using emerging technologies to improve customer experience in retail.
The CX Awards is a global award event that celebrates customer experience technology innovation, including contact centre, CRM, artificial intelligence, and more. TCS OmniStore is recognized for its ability to drive unified, frictionless, and personalized customer experience across all touchpoints, regardless of where, how, or when customers engage with them.
Swipe LeftSwipe RightThe judges loved TCS OmniStore’s interactive technologies and how the platform is using them to create brand experiences that capture and engage customers across multiple channels.
JUDGING COMMITTEE
CX Awards
By unifying all channels and data and giving retailers a single view of customers, transactions, orders, and inventory across channels, TCS OmniStore broadens the opportunity for selling and drives business growth with new capabilities, such as mixed baskets and the ability to quickly sell on new touchpoints. Additionally, retailers can extend these capabilities to enable future shopping experiences such as voice-based shopping and metaverse without having to rebuild the platform from scratch. TCS OmniStore harnesses AI for 1:1 intent- and context-based personalization across product, content, offers, fraud detection and prevention, workforce optimization, self-healing of IT issues, and adherence to compliance.
With TCS OmniStore, modernizing commerce need not be a multi-year transformation project calling for major overhauls. The inherent composable commerce architecture of TCS OmniStore helps retailers construct their own commerce platform from a wide range of commerce capabilities such as checkout anywhere and multiple payment and fulfilment options. The ability to reuse existing investments, execute strategic build vs. buy decisions, and choose the best-of-breed partners minimizes disruptions to critical business processes and the IT landscape ensuring faster time to market.
Retailers leveraging TCS OmniStore have realized 5-10% increase in sales, 50% faster checkout speeds, and 20-30% decrease in labor hours.
TCS OmniStore is a part of the TCS Algo Retail™ suite that enables retailers to seamlessly integrate and orchestrate data across the retail value chain harnessing the power of analytics, AI, and machine learning to unlock exponential business value. TCS Algo Retail is our patented approach for transforming organizations into resilient, adaptable, nimble, and algorithmic enterprises.
Related reading
Swipe Left
Swipe Right
Take the next step forward
Discover how TCS OmniStore creates seamless experiences for retailers and shoppers.
Connect with us
©2024 TATA Consultancy Services Limited
©2024 TATA Consultancy Services Limited
- Privacy Notice
- Cookie Policy
- Disclaimer
- Security Policy
- California Notice at Collection
- Customize Cookies