March 24-27, 2025 | Booth #225 and #227 at Rosen Shingle Creek, Orlando, Florida
Service
Cognitive Business Operations
Unlock Business Agility and Future-ready Operations with TCS
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Highlights
- TCS will be a sponsor at the SSOW Conference 2025, which will be attended by over 1,000 GBS professionals from around the world.
- Our team of experts will showcase our experience-led, GenAI-based solutions from across finance, HR, supply chain and customer experience
- A TCS leader will participate in a thought-leading panel discussion on 'Autonomous Finance GBS - powering Perpetually Adaptable Enterprises'.
Global GBS showcase
TCS to take centre-stage at global business services (GBS) showcase
A rapidly evolving business and technology landscape calls for a perpetually adaptive enterprise (PAE). A PAE is agile, responsive, and capable of turning potential disruptions into a strategic advantage, characteristics that are crucial for long-term success.
Achieving this state of perpetual adaptivity requires the re-imagination of business operations through the integration of cutting-edge digital technologies such as artificial intelligence (AI), automation, and data analytics. When these technologies work in harmony, they drive the shift towards autonomous operations that can independently identify and resolve complex process bottlenecks and carry out intricate tasks with precision and pace.
These enterprises that tackle perpetual change through perpetual adaptivity set themselves up for success through rapid innovation, new ways of working, purpose-led, sustainable growth, a continuously learning and adapting workforce, and seamless collaboration across their ecosystem.
The Shared Services and Outsourcing Week 2025 in Orlando, Florida, will be a forum to help organizations become perpetually adaptive.
We are happy to announce that TCS will be a sponsor at the Shared Services and Outsourcing Week 2025 in Orlando, Florida, to be held from March 24-27, which will be attended by over 1,000 GBS professionals from around the world. The event promises a fascinating line-up of thought-provoking panel discussions, speaking sessions, and workshops by seasoned industry leaders on topical themes like agentic AI, generative AI (GenAI) and talent transformation that are shaping the future of business operations.
Innovative solutions at TCS booths
Meet our team of experts at booths #225 and #227
TCS’ booths will offer an immersive experience on our futuristic GBS proposition. The state-of-the-art capabilities are powered by new-age technologies like GenAI and agentic AI.
On display is an exciting line-up of cutting-edge digital solutions that are driving a new era of business operations. Join us to learn how we empower organizations with AI-infused Cognix™ solutions, enabling sustained competitive advantage.
TCS Cognix™, our AI-driven human-machine collaboration suite, will be at the front and centre of our solutions showcase. Cognix adds a new strategic depth to business operations through customizable and configurable digital solutions. Immerse yourself in live demonstrations and engage with our experts to discover the powerful potential of our solutions.
We collaborate with enterprises to rapidly transform their finance operating model by leveraging real-time, predictive, and intelligent insights for strategic decision-making and accelerated value realization. By augmenting the finance function with AI and automation, we position businesses to meet key strategic imperatives like improved cashflow and respond quickly and accurately to changing market dynamics while mitigating risk.
Even with vast advancements in technology over the past decade, it is humans who are at the heart of any significant change. We enable enterprises to redefine the future of work with personalized and proactive employee experiences. For example, our intelligent learning management systems leverage AI and data to provide employees with customized learning paths based on their profile, specific interests, and experience level.
We empower chief procurement officers (CPOs) to embed sustainability, resilience, and transparency into their supply chain and procurement operations. Our AI-enabled digital supply chains allow CPOs to identify and resolve process bottlenecks with customized digital solutions. Our intelligent systems can simulate future scenarios based on past precedents, driving a high level of agility by allowing businesses to foresee market volatility ahead of time.
We helps organizations to differentiate themselves in a competitive business environment through the domain-led, AI-first omnichannel customer service. Our AI-centric next-gen CX solutions help businesses to realize the true value of digital in customer experience across the dimensions of AI-led proactive care, self-service, and human-led assistance.
Thought-leading panel discussion on autonomous finance
A distinguished panel of experts
On March 26, a panel of leading industry voices will coming together for a thought-provoking discussion on ’Autonomous Finance GBS - powering Perpetually Adaptable Enterprises.'
Topic: Autonomous Finance GBS - powering Perpetually Adaptable Enterprises
Speakers:
- Caty Sacco, Vice President Finance, The Boeing Company
- Mirlanda Gecaj, CFO, Xerox
- Ashok Pai, SVP and Global Head, Enterprise Cognitive Business Operations, TCS
In today's dynamic business landscape, constant flux is the only certainty, where changing customer expectations, evolving supply chain dynamics, and rapid technological advancements are reshaping how enterprises operate. To thrive in this environment, modern CFOs must meet perpetual change with perpetual adaptivity by embracing an expanded mandate that integrates strategic foresight, accelerated technology adoption and data-driven decision making.
This perpetual adaptivity can be achieved with autonomous finance operations driven by agentic AI-infused processes, advanced data analytics, and human-centered design principles.
This shift towards autonomous finance operations enables enterprises to anticipate, respond to, and capitalize on change in real time. From predictive analytics that drive proactive decision-making to AI-driven automation that streamlines financial workflows, these advancements redefine the role of finance in shaping business resilience and competitive advantage.
Join us for a thought-provoking panel discussion with industry leaders and technology visionaries as we explore how autonomous finance operations are unlocking new levels of agility, innovation, and strategic impact for enterprises worldwide.
TCS is a finalist in three award categories at the SSON Impact Awards 2025
We are proud to announce that TCS is a finalist in three categories at the SSON Impact Awards 2025—a globally recognized industry accolade celebrating excellence in shared services and outsourcing.
The nominations underscore TCS’s commitment to driving transformative business outcomes, operational excellence, and value creation for enterprises across industries. Leveraging the power of AI, GenAI, and agentic AI, we are redefining how shared services operate, backed by intelligent, adaptive, and future-ready solutions.
- Change Management and Business Transformation Impact Award (The Boeing Company/TCS): This award is focused on the strategy, improvement methodology, benefits and impacts achieved by shared services organizations along with their ability to navigate hyper-change.
- Finance Transformation Impact Award (Xerox/TCS): This award focuses on the results or outputs of a specific finance transformation, highlighting its impact in measurable terms compared to the initial baseline.
- Service Provider of the Year Award (TCS): This award category is focused on singling out a service provider that has improved a shared services organization’s impact and efficiencies beyond the original scope–and which has, therefore, become an invaluable partner not only to the SSO, but the business as well.
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