TCS named a leader in Supply Chain Transformation Services for Retail and CPG: Everest Group

Tata Consultancy Services Helps Clients Build Future Ready, Sustainable, Digital Supply Chains that Drive Top-Line Growth and Superlative Customer Experiences

NEW YORK I MUMBAI, January 16, 2024: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS) has been named a Leader in Everest Group’s PEAK® Matrix for Supply Chain IT Transformation Services for Retail and CPG.

According to the report, TCS is a relevant service provider for large and mega enterprises seeking end-to-end supply chain transformation expertise. Cited among key strengths are TCS’ multiple IP tools, accelerators, and frameworks, such as TCS Algo Retail™, TCS Optumera™, and TCS Envirozone™, to enhance supply chain visibility and expedite time-to-market for its clients in supply chain transformation engagements. Other strengths highlighted are TCS’ robust partner ecosystem to facilitate the development of client-tailored supply chain solutions and its focus on sustainability-driven applications.

“Amid mounting pressure on Chief Supply Chain Officers (CSOs) to boost revenue and ensure sustainability, supply chain modernization is now a necessity. With our consultative expertise, robust partnership ecosystem, innovation, and outcome-focused approach, we are uniquely positioned to transform the supply chains of major global retailers to meet business goals and build formidable competitive advantage,” said Krishnan Ramanujam, Business Group Head, Consumer Business Group, TCS. “Our leadership position in the report is a testimony to our capability to forge customer-centric, sustainable, and future-proof supply chains.”

TCS believes that supply chains have evolved from being ‘cost drivers’ to ‘strategic levers’ for driving top-line growth and superlative customer experiences. The company is helping CSOs make their supply chains future ready and build competitive advantage with:

A robust digital core for agile and data-led supply chain processes.
A connected value chain for end-to-end real time visibility and traceability.
An adaptive ecosystem for resilient, fluid supply chains.

TCS provides a full suite of advisory and technology services and solutions across the retail and CPG supply chain. The TCS Cognitive Supply Chain business consulting service comprises assets, frameworks, and capabilities that transform three core dimensions of supply chains: network design and planning to improve forecasting and capacity utilization; operations optimization to improve customer service, cashflow, and margins; and systems and operations execution for real-time visibility and agility.

The company has helped global retailers realize a 50–100 bps sales uplift, a 3–5% reduction in overall supply chain cost, and a 1–2% improvement in cash flow and availability.

TCS’ proprietary products and solutions include: TCS Optumera Self-learning Supply Chain for intelligent forecasting and replenishment; TCS TAP™, an integrated suite of solutions for strategic sourcing and lean procurement; TCS Clever Energy™, an enterprise-level energy and emission management system; TCS Envirozone to manage ESG governance and mitigation of sourcing risks, and TCS Digifleet™ for multi-modal transportation management.

TCS continually invests in building new supply chain capabilities. Its investments in GenAI, robotics, blockchain, and sustainability are powering transformation across warehouses, transportation, distribution, and sorting centers. Additionally, sustained investments in research and innovation, intellectual property and strong partnerships with technology providers, academia, and startups through its Co-Innovation Network (COIN™), help it explore early-stage disruptive technologies and provide clients with advanced solutions.

“The retail and Consumer Packaged Goods (CPG) sector is experiencing a significant surge in demand for supply chain IT services. Enterprises are actively responding to supply chain disruptions and evolving consumer preferences by prioritizing cloud-based connected ecosystems, data-driven process optimization, and omnichannel enablement,” said Abhishek Mundra, Practice Director, Everest Group. “TCS has strengthened its supply chain capabilities with investments in specialized IPs such as TCS Algo Retail, TCS Optumera and DigiFleet, while also investing into sustainability solutions. TCS clients also benefit from its partner ecosystem, technical proficiency, and strong account management capabilities. Collectively, these capabilities have helped position TCS as a Leader on Everest Group’s Supply Chain IT Transformation Services for Retail and CPG PEAK Matrix® Assessment 2023.”

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