With the launch of a new digital platform, the partnership will streamline service processes, and set the stage for growth in telecom infrastructure
PRESS RELEASE
DUSSELDORF | MUMBAI, March 05, 2025: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS) a leading global IT services, consulting, and business solutions, has partnered with Vantage Towers, Europe’s second-largest telecom tower operator with a network of 86,000 sites, to launch a digital service platform aimed at transforming the experience of property owners that lease land for telecom tower installations. The partnership aims to streamline service processes for property owners, enhance retention, and strengthen telecom site partnerships for Vantage Towers across Europe. TCS will also deploy TCS Crystallus™ for Telecom, an industry-specific offering designed to accelerate digital transformation.
Through this program, property owners across eight markets in Europe will benefit from round-the-clock personalized access to customer support via their preferred channels. This approach empowers landlords and enables Vantage Tower agents and other stakeholders to seamlessly access crucial information across the enterprise through the unified platform.
Tobias Steinig, Chief Digital Officer at Vantage Towers said, "Long-term relationships with our landlords are a win-win-situation for both sides and, in addition, the foundation for a successful network expansion and digitalization in Europe. This joint project underscores our commitment to operational excellence and reinforces our promise of stable partnerships based on high-quality service experience and transparency.”
The partnership builds on the long-standing relationship between TCS and Vantage Towers, signaling a deeper collaboration focused on creating value through technology-driven offerings. Vantage Towers relies on these property partners to expand its extensive infrastructure across Europe. This initiative is expected to accelerate growth by converting property partners into long-term advocates, driving Vantage Towers’ mission of sustainable telecom expansion.
Akhilesh Tiwari, President, Communications, Media and Information Services (CMI), TCS, said, ''We are delighted to partner with Vantage Towers on this strategic initiative to transform their landlord experience, driving business agility and seamless site operations. Our strong partnership with ServiceNow will enable sustained ideation and innovation aligned to Vantage Towers’ growth and transformation imperatives.”
Leveraging its deep telecom expertise, TCS will collaborate with ServiceNow, a leading digital workflow and business service platform, to revolutionize the service experience, enabling landowners to raise requests seamlessly.
Rohit Batra, General Manager and Vice President for Manufacturing, Telecommunications, Media, and Technology at ServiceNow, said, "At ServiceNow, we're committed to helping organizations like Vantage Towers transform their operations through intelligent digital workflows. This strategic partnership will enable Vantage Towers to consolidate disparate systems into a unified platform, delivering enhanced experiences for their landlords while optimizing operational efficiency. We're proud to support Vantage Towers in their journey to becoming a fully digital tower company and setting new standards for the telecommunications infrastructure industry."
With over 25 years of experience, TCS' Communications, Media, and Information Services business unit serves customers across 45 countries. Operating from more than 105 delivery locations, TCS leverages its industry and technology expertise to support over one billion subscribers globally. TCS’ services encompass the entire communications value chain, including modernization, operation support system, networks, IT, and operations.
This partnership builds on TCS’ long-standing commitment to serving as a trusted IT partner for European enterprises, with a presence in the region for over 45 years. Throughout this journey, TCS has driven growth and transformation for some of Europe’s leading multinationals across industries such as banking and financial services, manufacturing, telecom, retail, travel, logistics, and more. With a diverse and agile workforce operating from 62 offices across Europe, TCS continues to be a strategic transformation partner, empowering businesses to navigate change and achieve sustained success.
About Vantage Towers
Vantage Towers is a leading tower company in Europe with more than 86,000 sites in ten countries, connecting people, businesses and devices in cities and rural areas. The company was founded in 2020 and is headquartered in Düsseldorf.
Vantage Towers’ portfolio includes towers, masts, rooftop sites, distributed antenna systems (DAS) and small cells. By building, operating and leasing this infrastructure to MNOs or other network providers such as IoT companies or utilities, Vantage Towers is making a significant contribution to a better-connected Europe.
While already 100% of the grid electricity that Vantage Towers uses to operate its infrastructure is obtained from renewable energy sources, green energy generation is piloted directly on site with the help of solar panels and micro wind turbines, and also hydrogen solutions are under testing. This fits well into the overall strategy of the company to drive a sustainable digitalisation in Europe and to support partners through technological innovation in decarbonisation and achieving their climate goals.
For more information, please visit our website at https://www.vantagetowers.com/en, or connect with us on LinkedIn at www.linkedin.com/company/vantagetowers.
ABOUT TATA CONSULTANCY SERVICES (TCS)
Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 56 years. Its consulting-led, cognitive powered, portfolio of business, technology and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.
A part of the Tata group, India's largest multinational business group, TCS has over 607,000 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $29 billion in the fiscal year ended March 31, 2024, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit www.tcs.com.
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