TCS Launches Seniors Lab, an Innovative Care Delivery Programme to Empower Singapore’s Silver Generation

Tata Consultancy Services’ Pilot Programme Uses IoT Technology to Help Seniors of Sree Narayana Mission Singapore Lead Safer, More Comfortable, and Independent Live

Press release

SINGAPORE, 8 August, 2023: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS)has launched Seniors Lab, a pilot digital programme for integrated senior care, in partnership with Sree Narayana Mission (SNM), Singapore, to help seniors live and age with confidence.

Seniors Lab seeks to enhance the well-being and inclusivity of Singapore’s ageing population by innovating care delivery systems. Designed to address challenges in rising healthcare costs, the programme leverages Internet of Things (IoT) technologies to create an integrated care delivery system that will lower the cost of care delivery, while helping seniors of SNM lead safer, more comfortable, and independent lives.

By integrating IoT-enabled sensors installed in the seniors’ homes, Seniors Lab digitally detects and reports movement, activity levels, falls, social isolation indicators and other medically relevant parameters, while ensuring privacy. These sensors can be integrated with wearables and devices, as well as healthcare ecosystems and concierge service providers, to further ensure a holistic approach to senior care.

The Seniors Lab programme builds on the success of the SHINESeniors programme, a research initiative of the SMU-TCS iCity Lab, a joint venture between Singapore Management University (SMU) and TCS. The new programme has introduced a range of new and extended features, including emergency linkages and concierge services, such as ambulance services and companions, attendants, shopping and groceries, and bill payments. It also allows for the tracking of medically relevant parameters, adding another dimension to comprehensive senior care, enabling them to live more independently.

K Shanmugam, Minister for Home Affairs and Minister for Law, commented: “Singapore’s resident population is ageing rapidly. In 2022, our residents aged 65 years and above made up 16.6 percent of the total resident population, which makes Singapore one of the most rapidly ageing societies in Asia. Our environment must evolve to adapt to the growing needs of our elderly.

“I am glad and welcome more of similar corporate-charity collaborations like TCS and SNM for Seniors Lab, to raise greater awareness and provide creative living solutions for our seniors to remain active, healthy and live life with purpose and dignity, and for society to benefit from their collective wisdom and experience.”

Ameet Nivsarkar, Country Head, TCS Singapore, said, “We believe in creating a future where every individual, regardless of age, can feel confident and empowered in their everyday lives. Our partnership with SNM and the launch of our pilot programme builds on this belief, as we look to address the underserved needs of the silver generation. Losing a sense of autonomy and loneliness at an old age can be a very difficult experience for many. At TCS, we aim to address these very real issues through innovative digital solutions that connect these seniors more meaningfully with their communities. We hope the launch of Seniors Lab will help to drive inclusivity and social interaction in Singapore, where seniors can thrive and age with confidence.”

S Devendran, CEO, SNM Singapore, said, “We strive to create a healthier ageing landscape by leveraging technology to empower our seniors in ageing independently, which complements the Healthier SG initiative. With TCS onboard as our technology partner, we hope to achieve this through ‘Living with Confidence’, a sensor based IoT technology and data analytics, which allows remote monitoring and timely alerts through a mobile application. Our seniors can take comfort in knowing that they are not alone and get to age in place confidently. This creates a safe and healthy ageing landscape for seniors of today and tomorrow.”

The Seniors Lab promotes active engagement and participation among seniors, enabling them to shape their ageing journey with dignity and fulfilment. These initiatives are offered through partnerships with Non-Profit Organisations and healthcare providers, with the collective aim of enabling seniors to thrive as active and engaged members of their communities.

As part of its commitment to continue providing innovative solutions to create a more inclusive future for all, TCS aims to extend the Seniors Lab programme to other parts of the world.

ABOUT TATA CONSULTANCY SERVICES (TCS)

Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive powered, portfolio of business, technology and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.

A part of the Tata group, India's largest multinational business group, TCS has over 615,000 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $27.9 billion in the fiscal year ended March 31, 2023, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit www.tcs.com

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