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Head, AI. Customer Engagement, Consumer Business Group, TCS
Bala Karthik is a seasoned leader with over 20 years of experience empowering businesses to thrive through innovative AI and digital strategies. He has helped create intelligent, sustainable solutions that enhance customer experience and drive significant growth for his clients. Bala, a recognized thought leader, champions responsible technology and drives innovation in the development and implementation of inclusive technological solutions that serve a broader demographic.