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Industry
Manufacturing
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Future-Ready Manufacturing: Partnering in your journey to a sustainable manufacturing enterprise
As the manufacturing value chain faces disruptions, know how TCS’ framework drives innovation and AI technology in manufacturing for better agility and growth.
Related Insights
Watch the TCS Thought Leadership Forum: Thought Leadership Conversation on How Marketing Can be Leveraged as a Secret Weapon for Disruption in the Manufacturing Industry.
video
03 Jan 2025
This POV focuses on the importance of building robust, intuitive analytical and visual models to highlight cost gaps by design with respect to the market ask (what the Customer is willing to pay, including the premium) at the feature level for the respective market, compare and contrast different features and models along with competitive data, navigate up and down the associated vehicle functional groups such as Infotainment, Seating, Lighting, Navigation and so on. These analytical and visual models will also include the Year-on-Year cost reduction beyond the Supply negotiations, using Value Analysis and Value Engineering, before the next major refresh - like the way it is institutionalized in the case of ICE vehicles today.
White Paper
08 Jan 2025
This white paper explores the integration of Artificial Intelligence (AI) and Quantum Intelligence in battery development for the electric vehicle industry. It highlights innovative approaches to enhance battery performance, efficiency, and sustainability, addressing key challenges in EV technology evolution.
White Paper
27 Dec 2024
Solution
Enterprise Solutions
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Accelerate Enterprise Digital Transformation for Sustainable Change
We help align technology and investment goals and provide an enterprise digital transformation roadmap with intelligent solutions for sustainable change.
Related Insights
Comprehensive manufacturing service that ensures efficient assembly build process with effective utilization of line-side space, avoiding inventory stockout
Solution
27 Jan 2025
Learn how TCS used its ESG Integration Solution to help CGS automate corporate governance assessments, setting new standards for a smart and sustainable nation.
Case Studies
22 Jan 2025
Tata Consultancy Services’ Generative AI Offering on Google Cloud Will Help Clients Harness the Power of Generative AI and Promote Rapid Innovation to Drive Growth and Transformation
Press Releases
22 May 2023
Andre Souza, Chief Information Officer for Stellantis, South America talks about how the automaker partnered with TCS to transform customer care, aftersales, and marketing across Stellantis’ brands globally.
TCS implemented an omnichannel customer experience (CX) platform to drive growth for Stellantis Group’s clients in Brazil and Argentina. This helped the automotive manufacturer improve communication, anticipate market demands, and offer personalized experiences.
Stellantis faced the challenge of bringing its customer care service, including marketing and aftersales, on a single platform to offer personalized CX. As part of enhancing CX, TCS adapted the transformations carried out at Stellantis United States and Europe to the company’s South American base. The implementation was done using Salesforce, which provides a 360-degree view of customer needs. TCS’ integration support allowed for greater interactivity and effectiveness across Stellantis’ assemblers, dealers, and clients, which created a unified omnichannel CX. TCS’ purpose-driven transformation approach and resiliency even during the pandemic ensured seamless implementation of the project resulting in positive business outcomes.
TCS' omnichannel CX to drive growth for Stellantis
Related reading
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Manufacturing
How Marketing Can be Leveraged as a Secret Weapon for Disruption in the Manufacturing Industry.
video
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24 Jan 2025
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2/4
Manufacturing
Drive product demand and profitability through ‘design to target cost’
White Paper
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13 Jan 2025
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3/4
Manufacturing
AI and Quantum technologies shaping the future of EV batteries
White Paper
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13 Jan 2025
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4/4
Manufacturing
Driving the Future: Software in Electric Mobility
White Paper
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13 Jan 2025
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