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Industry
Manufacturing
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Future-Ready Manufacturing: Partnering in your journey to a sustainable manufacturing enterprise
As the manufacturing value chain faces disruptions, know how TCS’ framework drives innovation and AI technology in manufacturing for better agility and growth.
Related Insights
Urban air mobility solutions, including e-VTOLS, are poised to revolutionize urban transportation by offering a reliable and secure transportation alternative for passengers and cargo, especially in congested urban environments. Learn how IT and the latest digital solutions are enabling this entire segment towards advancements and faster integration into the existing multimodal transportation systems of modern times.
White Paper
12 Nov 2024
Explore how TCS helped General Motors drive innovations in EV manufacturing and create a world where sustainable transportation meets unparalleled innovation.
Customer Testimonial
13 Nov 2024
Read how ecosystem partnerships and technology can help the automotive industry leapfrog its transformation and build new business models for better operations.
White Paper
04 Aug 2022
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Enterprise Solutions
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Accelerate Enterprise Digital Transformation for Sustainable Change
We help align technology and investment goals and provide an enterprise digital transformation roadmap with intelligent solutions for sustainable change.
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Connect with TCS, a proud sponsor of OpenText World 2024, to discover how to build an enterprise ecosystem for the future of business.
Events
29 Oct 2024
Learn how TCS migrated the legacy systems and created a new SAP S/4HANA system to simplify and modernize ENGIE’s billing and customer care solution.
Case Studies
29 Oct 2024
Join us at the HR confluence at TCS Pace Port™ NY to see experts from TCS and The Josh Bersin Academy talk about AI in HR and enhancing employee experiences.
Events
09 Oct 2024
Andre Souza, Chief Information Officer for Stellantis, South America talks about how the automaker partnered with TCS to transform customer care, aftersales, and marketing across Stellantis’ brands globally.
TCS implemented an omnichannel customer experience (CX) platform to drive growth for Stellantis Group’s clients in Brazil and Argentina. This helped the automotive manufacturer improve communication, anticipate market demands, and offer personalized experiences.
Stellantis faced the challenge of bringing its customer care service, including marketing and aftersales, on a single platform to offer personalized CX. As part of enhancing CX, TCS adapted the transformations carried out at Stellantis United States and Europe to the company’s South American base. The implementation was done using Salesforce, which provides a 360-degree view of customer needs. TCS’ integration support allowed for greater interactivity and effectiveness across Stellantis’ assemblers, dealers, and clients, which created a unified omnichannel CX. TCS’ purpose-driven transformation approach and resiliency even during the pandemic ensured seamless implementation of the project resulting in positive business outcomes.
TCS' omnichannel CX to drive growth for Stellantis
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Manufacturing
Future proofing IT for Urban Air Mobility and eVTOL operations
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Manufacturing
North America
How TCS is Supporting GM’s Electric Vehicles Development
Customer Testimonial
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14 Nov 2024
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Manufacturing
Anirban De
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The connected automotive ecosystem
White Paper
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Manufacturing
TCS Manufacturing AI for Industrials
Solution
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07 Nov 2024
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