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Insurance
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Reinventing the Insurance Industry with a Digital-first Strategy
TCS’ solutions, powered by AI and automation technologies, help leverage partner ecosystems and drive innovation in insurance for business agility and growth.
Related Insights
Join us at the world's leading risk management event for financial institutions where we share our expertise and experiences to take your risk enterprise into the future.
Events
23 Oct 2024
Read how TCS AI Spectrum for BFSI, powered by Nvidia transforms AI application deployment at scale, ensuring compliance with safety and security regulations while delivering high accuracy and efficiency.
Solution
22 Oct 2024
From green investments to innovating products that integrate ESG factors, insurers play a key role in driving decarbonization of the global economy. Learn more.
Blog
21 Jun 2023
Turn homes into customer engagement hubs, understand risk, prevent loss.
CHALLENGE
Different sellers provide a range of products that make up the connected home eco-system. Hence, customers often have disjointed experiences and receive several false alerts. Individual companies hold different views of the customer context, which when combined, has the potential to create more personalized products and enhance customer experience. It is imperative to extract meaningful insights from data enriched with consumer context for true disruption to take place.
TCS SOLUTION
TCS Connected Home Solution includes a smartphone app, with customer and insurer portals and comprises:
- Customer engagement tier: Drives customer interaction with an immersive gamified approach, focusing on safety improvement, risk prevention, and customer education.
- Enterprise tier: Leverages portals, dashboards, and other associated services to deliver key insights from existing enterprise systems to the entire insurance business in easy-to-consume formats.
- Digital home orchestration tier: Connects with leading vendors in the ecosystem to gather data and build unique personalized products and services for customers, leveraging our award-winning IoT platform.
- Analytics and insights platform: Utilizes a Big Data-based platform, optimized to process home sensor data, with pre-built analytical models to deliver insights for customer profiling, risk identification, and safety scoring.
BENEFITS
- Provide value to customers with personalized experiences
- Continuous customer engagement via context-aware interactions
- Gain access to relevant sensor data to derive valuable insights
- Enhanced revenue with informed cross-sell and up-sell opportunities
- Explore intelligent business operations leveraging data insights for automation
- Better risk understanding for improved underwriting and pricing
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A Centralised Solution for Christelijke Mutualiteit’s Challenges
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AmTrust Partners with TCS to Transform E&S Clearance with AI
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13 Feb 2024
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Leveraging data insights for supply chain risk management in insurance
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Embedded Insurance Transforming the Way Forward
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31 Aug 2023
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