- Overview Press tab for submenu items
TCS is here to make a difference through technology.
Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.
-
Industries
-
Services
-
Products and Platforms
-
Research & Innovation
Overview
Overview
Overview
Overview
Industries
expand here
Services
expand here
Products and Platforms
expand here
Research & Innovation
expand here
- Overview Press tab for submenu items
We’re in it for good, driving positive change for the benefit of all.
Our expert, committed team put our shared beliefs into action – every day. Together, we combine innovation and collective knowledge to create the extraordinary.
-
About Us
- Overview Press tab for submenu items
Extraordinary expertise leads to remarkable results.
We share news, insights, analysis and research – tailored to your unique interests – to help you deepen your knowledge and impact.
-
Customer Stories
-
Perspectives
-
Global studies
-
Topics
- Overview Press tab for submenu items
Want to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
-
India
-
Americas
-
Asia Pacific
-
Europe and UK
-
Middle East and Africa
Overview
Overview
Overview
Overview
Overview
India
expand here
Americas
expand here
Asia Pacific
expand here
Europe and UK
expand here
Middle East and Africa
expand here
- Overview Press tab for submenu items
Find the latest news about TCS in our Newsroom
Get access to a catalog of the latest news stories from across TCS. Discover our press releases, reports, and company announcements.
-
Press releases
Recent Press releases
View all -
News alerts
-
Analyst recognition
-
Events
-
Media kit
- Overview Press tab for submenu items
TCS works hand in hand with world-leading investors.
Tata Consultancy Services LimitedNSE:TCSINR -
Management Commentary
-
Financials
-
News and Events
-
ESG
-
Resources
Overview
Overview
Overview
Overview
Overview
Management Commentary
expand here
Financials
expand here
News and Events
expand here
ESG
expand here
Resources
expand here
Top Results
Showing
10
01 - 07
-
Retail / white paper
You have these already downloaded
We have sent you a copy of the report to your email again.
From the Hype to the How: Building Digital Prowess in the Retail Supply Chain
The omnichannel retail supply chain ecosystem has traditionally consisted of boxes, cartons, pallets, and totes. However, the expectations of omnichannel customers—speed and flexibility, transparency, authenticity, and ethical standards—is challenging the ‘physical’ supply chain to evolve into a ‘phygital’ front runner.
While digital technologies such as IoT, AGVs, blockchain, and automation are emerging as key drivers of customer experience and operational efficiencies, they also open up discussions such as:
- What are the parameters for maintaining the freshness of strawberries vs. meat while building IoT solutions?
- Do drones require docking stations en route for charging?
- Should blockchain be adopted for selective SKUs or for multiple products?
- Must we revisit labor standards to include robots in retail facilities?
This paper discusses the key considerations for building digital prowess in the retail supply chain.
About the author
Image of Dheeraj Shah
Dheeraj Shah
Dheeraj has more than 23 years of experience working with global retailers in supply chain strategic initiatives and pioneering the use of technologies like AI/ML, IOT, block chain, and robotics and automation.
Related reading
1/4
Retail
10 Retail Trends in 2025 that will Shape the Future of Shopping
White Paper
|
11 Dec 2024
Opens in new tab
2/4
Retail
Nishant Gupta
Avantika Tijare
Anmol Kankariya
Bringing the glitter back to jewelry retail
White Paper
|
25 Nov 2024
Opens in new tab
3/4
Retail
Syed Abdus Samy Munshi
Delivering Personalized Digital Experiences with Zero Party Data
White Paper
|
19 Nov 2024
Opens in new tab
4/4
Retail
Pawankumar M Cillanki
Sanuraj M
The Role of Passkeys in the Pharmacy Retail Sector
White Paper
|
25 Oct 2024
Opens in new tab
Transformation starts here
Want to deliver memorable experiences to your customers?
Talk to our expertsFind out more
What’s on your mind?
We’re here to help! Tell us what you’re looking for and we’ll get you connected to the right people.
Looking for something else?
©2024 TATA Consultancy Services Limited
©2024 TATA Consultancy Services Limited
- Privacy Notice
- Cookie Policy
- Disclaimer
- Security Policy
- California Notice at Collection
- Customize Cookies
