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Unlock Business Agility and Future-ready Operations with TCS
Highlights
- Human Resources (HR) organizations need innovative strategies to redefine the future of work.
- TCS Human Resource Services helps enterprises create superior value related to employee experience, cost to serve, revenue per hire, time to onboard, and compliance.
- It leverages TCS Cognix™, our AI-driven human-machine collaboration suite, which allows a differentiated approach to digital transformation for HR with its host of ready-to-use, outcome-focused digital solutions.
In this article
Overview
As businesses reshape their employee and workplace strategies amid ongoing technological and social shifts, chief human resources officers (CHROs) play a pivotal role in their organizations’ overall success.
CHROs are responsible for nurturing a future-ready workforce and driving greater efficiency in HR processes spanning recruitment, talent, payroll, well-being, and training. By augmenting HR functions with new technology and people-centric processes, CHROs can deliver tangible business outcomes and create business value at scale.
With our comprehensive HR services powered by TCS Cognix™, we can help organizations transform their HR operating model to deliver superior outcomes related to employee experience, cost to serve, revenue per hire, time to onboard, and compliance.
TCS Cognix brings a differentiated approach to digital transformation with its host of ready-to-use, outcome-focused digital solutions. It allows organizations to seamlessly integrate AI, GenAI, analytics, and automation into HR operations, enabling digital engagement, intelligent decision making, and boundaryless collaboration with human centricity.
Solution
Through our unique consultative approach and spectrum of services across the hire-to-retire HR value chain, we help transform HR operations.
By combining our technology and operations expertise, contextual know-how, proprietary tools and platforms, partner ecosystem, and future-ready talent pool, we help enterprises accelerate their HR operations transformation. Our end-to-end services include:
- Talent acquisition: We help transform the recruitment and onboarding processes with technologies like data analytics, automation, and AI. Our services encompass sourcing, screening, candidate assessment, background check, offer letter management, and onboarding.
- Learning and development (L&D): Our AI-powered L&D programs allow organizations to create a future-ready workforce equipped with the latest digital and other skills. Our comprehensive L&D services include learning management systems (LMS) implementation, curriculum development, content design and management, learning administration, evaluation management, and vendor management.
- Employee administration: We offer holistic employee administration services by leveraging our multi-channel digital ecosystem. Our services include management of employee data, organization change, intra- and inter-country relocation and repatriation, employee transition, employee helpdesk, and separation.
- Payroll: We enable timely, accurate, and seamless payroll operations. Our services include payroll preparation, calculation, distribution and reconciliation, as well as third-party payments, and tax reporting and filing.
- Compensation and benefits: We deliver seamless compensation and benefits programs that ensure transparency and boost employee satisfaction. Our services include budgeting, job and salary analysis, job pricing, increments, incentives, stock options and commissions, healthcare plans, ancillary benefit administration, and leave programs.
- Performance management, rewards, and recognition: We help HR functions efficiently handle their performance management, rewards, and recognition programs with services like career development, succession planning, performance discussions, spend data analysis, rewards and recognition (R&R) management and rewards fulfilment.
- Employee helpdesk: Our AI-powered helpdesk and chatbot services help improve employee experience by providing round-the-clock services and efficiently resolving employee support requests.
- CHRO advisory: Our all-encompassing advisory services enable CHROs to become key players in business growth by assessing their current HR processes, outlining areas for improvement through data-driven insights, and assisting in implementing new processes. Some of our critical advisory services include mergers and acquisitions (M&A) divestitures, HR service strategy development, shared strategy, HR job profiling, workforce planning, and diversity, and inclusion planning.
- ESG for HR: With increasing regulation around environmental, social and governance (ESG) reporting, we help CHROs ensure that the organization’s HR policies are compliant and accurate data is available for ESG disclosures. We also help them effectively manage ESG related to employee well-being and labor practices.
Benefits
Make your HR operations future-ready with TCS’ consulting-led transformation services.
With TCS, you can:
- Transform your HR operating model to meet future requirements.
- Reimagine your workforce and workplace by implementing people-centric solutions.
- Build an intuitive and employee-centric HR function powered by futuristic digital solutions.
- Elevate the employee experience by streamlining processes such as talent acquisition, learning and development and performance management.
- Attract, develop, and retain top talent with innovative work solutions.
- Reduce HR operating cost by implementing AI-led automation solutions.
- Drive agility through insight-driven decision support and reporting model.
- Embed sustainability into HR practices.
- Increase learning effectiveness.
- Position CHROs to boost organizational growth.
The TCS advantage
By partnering with TCS, organizations can build future-ready and practical workspace, enabling enhanced workforce experience and performance:
- Experience-led, technology powered transformation - TCS Cognix™ for HR: We have invested in powerful technologies and capabilities that help clients expand their technology-led innovation to differentiate themselves and drive growth. Our investments in research and newer technologies like generative AI and LLMs position us well to partner with clients in their experimentation initiatives.
- Transforming businesses through technology powered by TCS Cognix™: TCS CognixTM takes a differentiated approach to digital transformation with its host of ready-to-use, outcome-focused digital solutions. Using these solutions, clients can quickly embed technologies such as AI, Generative AI, analytics, and automation into their HR operations to enable digital engagement, intelligent decision-making, and boundaryless collaboration.
- Extensive experience and expertise in HR: Our extensive experience across industries and deep HR knowledge enable organizations to leverage innovative HR solutions, stay ahead of industry trends, and adopt best practices. TCS is well positioned to address unique industry-specific HR challenges of organizations and optimize their HR function to improve performance and employee experience.
- Comprehensive HR offerings: TCS offers a comprehensive portfolio of HR offerings spanning recruitment, talent, payroll, well-being, and training, well-supported by solid consulting and technology capabilities. Our end-to-end HR solutions help organizations streamline operations, enhance employee experience, and drive business growth and performance.
