Everest Group identifies TCS as a leader in FCC operations
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In an assessment of 27 leading FCC operations service providers, TCS was ranked highest for its vision, capability, and resultant market impact in the Services Peak Matrix® Assessment 2022. The report highlights the following:
- TCS developed capabilities across all value chains in Financial Crime and Compliance operations, reflecting its revenue growth.
- TCS has continued with initiatives such as establishing onsite Centers of Excellence to enhance domain expertise.
- Its continued investments in digital levers such as AI, ML, and analytics with the adoption of hyper-automation in its cognitive business operations.
- TCS’ demonstration of trust in its brand through a well-balanced geography mix and a strong foothold in the North American and APAC markets.
- TCS moved away from having a KYC-and chargeback-heavy service portfolio to exploring AML, surveillance, and fraud management, thus covering all lines of business.
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