Phoenix Group Expands Strategic Partnership with TCS

Highlights

UK’s largest long-term savings and retirements provider Phoenix Group expands its strategic partnership with TCS. See the full media coverage in the links below.
Phoenix Group acquired ReAssure, a UK-based life insurance provider, in 2020 and will use the TCS BaNCS™ platform to drive synergies and enhance customer experience for ReAssure’s policyholders.
Customer administration and servicing of ReAssure’s 3 million policies will be managed by Diligenta, TCS’ regulated subsidiary in the UK, on behalf of Phoenix Group. The contract for the end-to-end business transformation, including administration services, is valued at over £600 million.

TCS has announced an expansion of its long-standing partnership with Phoenix Group, UK’s largest long-term savings and retirements provider, to digitally transform the latter’s ReAssure business using the TCS BaNCS platform.

Phoenix Group acquired ReAssure, a UK-based life insurance provider, in 2020, and has engaged with TCS to drive synergies and enhance customer experience for ReAssure’s policyholders. The partnership will result in a transformation of ReAssure’s operations, consolidating the heritage business on the TCS BaNCS-based digital platform used to administer Phoenix Group’s other books of business. Customer administration and the servicing of ReAssure’s 3 million policies will be managed by Diligenta, TCS’ regulated subsidiary in the UK, on behalf of Phoenix Group. The contract is valued at over £600 million.

The announcement was covered globally. Explore the links below to learn more.