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TCS has won the National Awards for Excellence in Outsourcing in three categories at the CMO Asia conference: Use of Technology for Operational Excellence, Best IT Enablement in BPO, and Best Customer Experience Delivered by a Contact Centre. The awards were presented at a ceremony at Taj Lands End Hotel in Mumbai, on July 7, 2017.
TCS won the awards for delivering excellence in business process services using its CogniXtract, workforce management, and user experience solutions.