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Through automated service delivery, adoption of open technologies for cost management, and implementation of sustainable practices, TCS highlighted how it’s uniquely positioned to help telcos navigate the complex landscape of digital transformation. We reinforced our commitment to these objectives through various initiatives:
1. Interactive session on enabling a strategy for NextGen composable business:
In this session, Sujatha Gopal, CTO - CMI, TCS, Andreas Manolis, BT unit - CTO, TCS, and Campbell McClean, Chief Architect, BT address the need for, and the future of, composite business ecosystems. Hear these experts break down how personalization, autonomy, and discreet customizable capabilities create the fabric of a composable business ecosystem. Understand how cloud-native systems architecture for new businesses, and GenAI-infused solutions can transform the software engineering value chain for telcos, accelerating their journey to becoming an AI-led ecosystem.
Sujatha Gopal, CTO - CMI, TCS, Andreas Manolis, BT unit - CTO, TCS, and Campbell McClean, Chief Architect, BT, on cloud-native systems architecture for new businesses and ecosystems.
2. Thought leadership session on AI adoption in telcos
In this session, Akhilesh Tiwari, President - CMI, TCS, discusses the rapid increase in the use of AI in telcos, and the areas in which enterprises are adopting it. He pointed out how TCS’ telco customers are adopting AI for three main reasons:
Using the example of one of TCS' largest telco customers, he said there was a 95% increase in agent efficiency with the use of GenAI. Wrapping up the insightful session, he shared TCS’ vision for the future, talking about how an ‘assist, augment and transform’ approach is the way forward for AI-native telcos.
Akhilesh Tiwari, President - CMI, TCS, on why telcos are eager to adopt AI.
3. Strategic partnerships: Understanding GitHub Copilot
Bernard Raquet, Head - Network IT (OSS), Proximus, and Muralidharan Murugesan, Head - AI, Cloud, Data and Analytics - CMI, TCS, held the session ‘AI unleashed: Turbocharge your ODA development with GitHub Copilot’ at DTW24 Ignite. In the session, they spoke about how generative AI, and specifically GitHub Copilot, has simplified and accelerated ODA application and canvas component development for Proximus. Hear them explain why this is vital for AI-native telcos:
Bernard Raquet, Head - Network IT (OSS), Proximus, during the session, AI unleashed: Turbocharge your ODA development with GitHub Copilot.
As the telecom industry continues to face challenges of stagnant revenues, increasing costs, and sustainability demands, TCS stands ready with cutting-edge solutions that directly address these pressing issues.
By supporting telcos through their digital transformation journey and demonstrating a deep understanding of the industry's challenges, TCS has positioned itself as a leader capable of providing innovative and forward-thinking solutions.
