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CMIS / POINT OF VIEW
Subhasis Roy
Enterprise Architect
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Communication Service Providers (CSPs) often have a complex portfolio with redundant offerings. This complexity leads to increasing costs and Turn Around Time (TAT) to service customers. CSPSs must simplify the product catalog by assessing products, retiring outdated ones, and if necessary, re-engineering them. This will help them reduce operational costs and service customers better.
Using Generative AI for Enhanced Credit Decision-making
TCS AI Native Telco Offerings
Vodafone Portugal Transforms Customer Experience with Pega Platform
Vodafone UK Collaborates with TCS to Enhance Business Agility, CX