Kering Transforms Warehouse Management Systems & Logistics Operations

INDUSTRY

HIGHLIGHTS

Kering Americas wanted to improve logistics operations for growing business requirements
The group designed and built a facility from scratch to expand warehousing capacity and for improved logistic services
TCS assisted in developing and stabilizing the complex integrations with new warehouse systems through each phase of the program—from regression and system integration to full rollout and steady-state support

Overview: Rapidly growing business

Kering Americas wanted to improve logistics operations to meet its growing business requirements.

The luxury group was facing challenges in supporting its tremendous growth across wholesale, e-commerce, and retail channels in the Americas.

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The challenge: Improving logistics

Operational limitations, such as insufficient storage and outbound capacities due to the previous regional warehouse, were affecting the group’s strategic development in the region.

This was, in turn, impacting its business ambitions. There was, therefore, an imperative need to expand e-commerce operations and improve product availability at stores.

The solution: An operations center

Kering Americas collaborated with TCS for a state-of-the-art AMER operations center.

The group designed and built a brand-new facility from scratch to expand the warehousing capacity in the region and for improved logistic services to its houses. This facility also introduced a new office concept with state-of-the-art amenities for Kering employees. The Kering Technologies AMER team followed a tech-first approach, which focuses on all IT requirements from the start of a project. The complex system integration road map, connected to the transformation, decoupled the IT transformation from the facility construction: new warehouse management system, warehouse control system (WMS, WCS) implementation, new e-commerce order management systems, and new distribution processes activation, targeting the new group omnichannel model.

The program improved the logistics service level for associated Kering houses by enabling Kering AMER legacy ERP to handle new functionalities in an upgraded third-party warehouse system, also supporting the group’s omnichannel expansion plan. With in-house contextual knowledge and solutions, TCS assisted in developing and stabilizing the complex system integrations with new warehouse systems through every phase of this program—from regression, system integration, and user acceptance testing support, to pilot or full rollout, hyper care, and steady-state support.. TCS also assisted in setting up the infrastructure of Kering’s corporate office and successfully facilitated the movement to its new office.

The benefits: Improved logistics

Kering Americas vastly improved its warehousing capacity, strengthening its logistic services experience across channels.

The new facility with state-of-the-art amenities will enable the company to scale its operations, support increased demand and continued growth, and ensure employee satisfaction.

One single WMS system to support omnichannel operations
Gold Leed certification for DC and office

TCS support was instrumental in deploying the system and infrastructure technology embedded into the largest and most advanced regional operations center in the group.

GILBERTO TOSCSA
VP, Kering Technologies, Kering Americas

Statistics

285%

footage

increase in DC square footage

281%

conferencing

increase in videoconferencing systems

50%

Bandwidth

improvement in Bandwidth

50%

lead time

improvement in lead time to stores

89%

revenues

increase in e-commerce revenues in 2020 vs 2019

60%

footage

increase in office square footage

Contact

TCS is here to make a difference through technology.

We’re in it for good, driving positive change for the benefit of all.

Extraordinary expertise leads to remarkable results.

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TCS works hand in hand with world-leading investors.

TCS is here to make a difference through technology.

We’re in it for good, driving positive change for the benefit of all.

Extraordinary expertise leads to remarkable results.

Want to be a global change-maker? Join our team.

Find the latest news about TCS in our Newsroom

Recent Press releases

Recent News

Recent recognitions

Upcoming events

TCS works hand in hand with world-leading investors.

Fashion retailer revamps supply chain, beefs up logistics

INDUSTRY

On this page

Overview: Rapidly growing business

The challenge: Improving logistics

The solution: An operations center

The benefits: Improved logistics

Statistics

footage

conferencing

Bandwidth

lead time

revenues

footage

Transformation starts here

Find out more

TCS is here to make a difference through technology.

We’re in it for good, driving positive change for the benefit of all.

Extraordinary expertise leads to remarkable results.

Want to be a global change-maker? Join our team.

Find the latest news about TCS in our Newsroom

Recent Press releases

Recent News

Recent recognitions

Upcoming events

TCS works hand in hand with world-leading investors.

INDUSTRY

On this page

Overview: Rapidly growing business

The challenge: Improving logistics

The solution: An operations center

The benefits: Improved logistics

Statistics

footage

conferencing

Bandwidth

lead time

revenues

footage

Related reading

Transformation starts here

Find out more

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