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Over the last 12 months, we have been investing in a user experience refresh of our core solutions to rethink user journeys, substantially optimize performance, and improve operations.
Customer Newsletter #34
In this edition of the TCS BaNCS Customer Newsletter, we highlight several trusted partnerships, and insights from our solution experts and SMEs. The number of projects that went live and the novel ways we are engaging with our clients and other stakeholders stood out in the period that we put this magazine together.
The issue features stories from UAE, South Africa, London, Taiwan, India, and many more
Leadership viewpoint: Companies which had substantially embraced the cloud and had invested more in end-to-end digitization of customer journeys have clearly been able to manage to retain and grow their businesses. At the end of the day, it is all about being relevant and meaningful to your customer as well as being resilient in your operations. At TCS BaNCS, we are constantly on the journey to ensure our solutions are helping our financial institution customers to stay relevant in the financial lives of their end-customers. We embraced a Cloud First and Digital First strategy a few years ago, and the recent crisis has only further strengthened our belief in these twin pillars. Under this broad direction, there are a few key developments and focus areas worth exploring.
An Inflection Point in Market Infrastructure: The pandemic has brought about a new set of challenges for Market Infrastructure Institutions, or MIIs. They have grown more than most segments, driven by retail interest and surplus liquidity. They have also faced waves of change, both regulatory and disruptive. This applies to all asset classes and Payment infrastructures. MIIs now need to combine high performance, low latency, and best-in-class resilience with the agility to introduce new products/asset classes, and handle next-generation tokenized assets/NFTs.. Through the strong contextual knowledge built over almost three decades of close collaboration with MIIs, TCS has consistently worked to improve TCS BaNCS for Market MIIs, whose indices reflect economic growth and capital, and are in constant scrutiny, need to change faster, and in more comprehensive ways, than ever before. It is this unique mix that makes this an inflection point in the Market Infrastructure space globally.
Kuwait Clearing Company: As Kuwait Clearing Company matured in the 1990s, the organization increasingly began to benchmark its operations against global best practices. That led to the search for a partner who could not meet Kuwaiti business practices, but also implement global best practices to enable market growth and increased competitiveness. In 2002, KCC entered into a partnership with TCS. After twenty years and three major upgrades, the partnership continues to yield tremendous successes for both organizations. TCS BaNCS enabled KCC to transform Kuwait into a premier destination for global investments. TCS BaNCS for Market Infrastructure provided a High-performance Transaction Manager(HpTM), a low-latency, real-time clearing and settlement system that improved KCC's risk management capabilities.
BankservAfrica: BankservAfrica is participating in an industry-wide initiative to launch Rapid Payments Program(RPP), an easy-to-use, real-time retail payments system for South Africa. RPP is a Modernisation initiative of the South African Reserve Bank (SARB) and part of SARB’s Vision 2025 strategy. As a clearinghouse, BankservAfrica will be responsible for providing the RPP infrastructure, including real-time payments and clearing, for participants throughout the payment ecosystem in South Africa. To support this significant national initiative, BankservAfrica has selected the ultra-high-performance, low-latency, scalable solution of TCS BaNCS for Market Infrastructure that will be deployed using cloud-based microservices accessible through APIs. This approach will deliver complete support for ISO 20022 standards, enabling easy integration with existing payment ecosystems to further the reach of real-time payments throughout South Africa.
Multi Commodity Exchange: The Multi Commodity Exchange India Ltd (MCX), India’s largest commodity exchange, has selected TCS as the technology solution provider for its growth and transformation journey. As part of MCX’s Project Udaan (Hindi for “flight”), TCS will help MCX build a new technology core, transforming its trading as well as post-trade functions to support its future growth and further strengthen its leadership position in the commodity derivatives market in India. TCS BaNCS for Market Infrastructure™ with its unique High-Performance Transaction Manager (HpTM) deployed as microservices will transform MCX's post-trade activities such as clearing, risk management, delivery and settlement.
PostFinance: An exclusive interview with Hansruedi Köng, CEO sharing Post Finance's journey with TCS BaNCS. The core banking transformation helped Post Finance to launch new products and services quickly, enabling them to react more flexibly to market changes. TCS BaNCS enabled the bank to accelerate its digital transformation journey and deliver enhanced customer experiences.
Continental Bank: Nathan Morgan, Founder, CEO, and President, Jonathan Feinauer, Chief Technology Officer; Burton May SVP, Deposits, and Card Operations; and Joseph Morgan, SVP, Strategic Partnerships, speaks about the unique partnership between TCS BaNCS and Continental bank. The solution enabled the bank to quickly create and launch newer differentiated products and services for their customers. TCS BaNCS helped the bank to provide a superior banking experience for their small and medium business customers