Extending Microsoft 365 Copilot capabilities
Reimagine your workplace by amplifying the power of Microsoft 365 Copilot with integrated applications and plugins
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Highlights
- AI is fast becoming part of workplaces everywhere. Companies can achieve a unified and holistic AI-assisted experience for their employees and customers by integrating Microsoft 365 Copilot with their business applications.
- Integrating Microsoft 365 Copilot with business applications will help unlock the true potential of generative AI (GenAI) to transform workplaces.
- TCS can assist enterprises in extending, enriching, and unifying GenAI-assisted experiences using its extension framework and plugins for enhanced employee experience and business outcomes.
On this page
Overview
Microsoft 365 Copilot is a copilot for work, helping unleash creativity and productivity.
Microsoft 365 Copilot has opened the doors to truly transformative technology. By combining the power of large language models (LLMs) with enterprise data and Microsoft 365 apps, this 'copilot for work' is helping unleash creativity, unlock productivity and uplevel skills. It is helping nurture creativity innovation and reimagine the workplace by freeing people from the drudgery of mundane tasks, removing complexities, and simplifying and streamlining work. The potential of Microsoft 365 Copilot to transform the way we work is huge. And according to Forrester, 6.9 million US knowledge workers will use Microsoft 365 Copilot in 2024.
In the rapidly evolving business landscape, the speed of adoption of Microsoft 365 Copilot can be a crucial game changer.
Solution
TCS offers a 3E approach to adopting Microsoft 365 Copilot. We also recommend four steps to extending its capabilities.
As Microsoft’s trusted partner in transforming workplaces with Microsoft 365 Copilot, TCS advocates that enterprises adopt a streamlined and accelerated approach to harness the tool’s full potential. We recommend establishing a robust AI foundation first; then setting up responsible AI for specific use cases and assessing the efficiency of work powered by Microsoft 365 Copilot; and thereafter, enhancing experiences and business outcomes through plugins.
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Three Es to adopting Microsoft 365 Copilot
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Microsoft 365 Copilot provides extensibility frameworks to enable external data and actions within native experiences. This helps enterprises run advanced planned and unplanned scenarios in rapid timelines using GenAI and use the insights to provide contextual experiences. We recommend a four-step approach for adopting third-party plugins for Microsoft 365 Copilot, to build contextual experiences at a faster pace:
Engage: Involve IT and business stakeholders to envisage extension frameworks and plugins that enhance the overall experience and features of Microsoft 365 Copilot.
Ideate: Conduct ideation workshops for advanced use cases considering business imperatives, goals, and opportunities.
Build: Identify common business-specific systems that can leverage Copilot and build integration connectors to enable Copilot to use enterprise data, thereby enhancing the AI experience to the fullest.
Prototype: Provide a minimum viable product (MVP) with rapid prototyping to realize the extended experience and ensure design feasibility in line with established architecture principles.
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A 4-step approach to extending Microsoft 365 Copilot capabilities with third-party plugins
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TCS’ plugins
TCS’ Microsoft 365 Copilot services includes leveraging a range of our plugins that can help broaden the capabilities.
Modern-day workplaces depend on diverse systems and services for work management and collaboration. While Microsoft 365 Copilot helps make work better and faster through access to and analysis of data in the Microsoft 365 ecosystem, it can be made even better by extending and enhancing its capabilities to include data and information from other work-specific systems and tools.
TCS has a range of plugins that can help broaden Microsoft 365 Copilot’s capabilities. From providing contextual enterprise search experiences and integrating diverse systems and services to finally initiating data-driven actions, our plugins will help bridge the last-mile gap between the service and other third-party tools and services, thereby unlocking its true potential.
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TCS’ ready-to-use, custom plugins for Microsoft 365 Copilot
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Benefits
Leveraging TCS’ capabilities and expertise, enterprises can extend and enhance their Microsoft 365 Copilot ecosystem and reap greater benefits from the Copilot investment.
Key benefits:
Enhanced efficiency and productivity
Data-driven insights to support decision making
Seamless collaboration with team members
Enhanced customer experiences and engagement
The TCS advantage
Leveraging TCS’ key differentiators, enterprises can extend and enhance their Microsoft 365 Copilot ecosystem.
Some of our key differentiators:
Strategic partnership with Microsoft: As a Microsoft Premier Outsourcing and Microsoft Gold Certified partner, we get priority support from Microsoft.
17 Microsoft advanced specializations: We have set new records within Microsoft’s Cloud Partner program with the number of specializations we have acquired.
Proven experience managing Microsoft suite of products and services: We bring our experience in Microsoft suite of products and services to help customers globally make the most of their investments in them.
We are a Leader in the Everest Group Digital Workplace Services PEAK Matrix® Assessment 2023 for North America and Europe.
We are a Leader in the ISG Provider Lens™ Future of Work (Workplace) – Services 2023 for the United States, the United Kingdom, and Australia.
