Unlock the power of AI: Transform your customer experience
Drive value across your transformation journey harnessing the potential of AI.
TCS is a proud sponsor of Dreamforce 2024, Salesforce’s flagship annual event. Witness first-hand how to drive value from your digital transformation journey with TCS’ AI-powered solutions for smart customer relationship management (CRM) and enhanced customer experience. Watch the global Salesforce community of customers, partners, and experts come together at this event to inspire, innovate, and experience new product launches, keynote addresses, success stories, learning sessions, and networking opportunities.
Enterprise applications form the digital core of businesses today. Digital transformations are, therefore, complex and require a holistic approach with intelligent solutions. TCS and Salesforce go beyond technology modernization, enabling experience-led business transformation founded in deep contextual knowledge and industry expertise.
We empower enterprises across their transformation journey to become sustainable, digital enterprises and in turn accelerate time-to-market and improve customer experiences.
Leader Speak
Hear from industry leaders on their transformation journeys with us.
Listen, as they share insights on driving value from their transformation and heightening customer experience with TCS and Salesforce. Take inspiration from our customer success stories to build the future of your digital business.
Vantage Towers and Fluence Energy accelerate success with TCS
September 17 | 8:30 AM PDT | Session ID: 6123
Speakers:
- Dieter Kleerbaum, Group Head of IT Transformation, Vantage Towers
- Edward Morris, Director of Operations Support, Fluence Energy
- Vikram Karakoti, Global Head of Enterprise Solutions, Tata Consultancy Services
Industry leaders like Vantage Towers and Fluence Energy discussed how they accelerated their growth and optimized their businesses thanks to digital transformation initiatives from TCS and Salesforce.
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SCE Arbora: Enhancing public safety and grid resilience
September 18 | 3:00 PM PDT | Session ID: 6274
Speaker:
- Carter Prescott, Director of Vegetation & Land Management, Southern California Edison
- Peter Gergis, Senior Program Delivery Manager, Southern California Edison
- Vamshi Sultanpur, Salesforce Practice Director, Banking and Financial Services, TCS
Learn how Southern California Edison leverages Salesforce to mitigate the risk of wildfires and strengthen its grid resilience using vegetation management, ensuring public safety.
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Webster Bank Unifies organizations with Salesforce Financial Services Cloud
September 19 | 10:30 AM PDT | Session ID: 6275
Speaker:
- Srinivas Nama, Head of Salesforce Technology, Webster Financials
- Amit Bajaj, Global Head of Salesforce practice, TCS
- Amitava Lahiri, Client Partner for South California Edison, Tata Consultancy Services
Learn how Webster Bank enhanced customer and agent experience for its commercial and consumer businesses by consolidating its CRM apps for post M&A activities using Salesforce's Financial Services Cloud
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